How 360 Appraisals Can Help Measure Coaching Return on Investment

Thanks to the widespread availability of powerful online technologies, 360 degree performance appraisals can be conducted far more easily and cost-effectively than in the past. There is no longer a need to painstakingly distribute and collect written responses, or burn the midnight oil manually calculating the response data for your Monday morning presentation to the stakeholders.

How 360 Appraisals Can Help Measure Coaching Return on Investment

How 360 Appraisals Can Help Measure Coaching Return on Investment

Technology has turned performance appraisals in to a much simpler process, allowing organisations to keep a closer eye on performance measures than ever before. 360 degree appraisals are no longer being used just to measure individual performance, but to show return on investment from different intitiatives throughout the organistation. One area that 360 degree appraisals can be particularly useful in measuring the return on investment of is coaching.

A good 360 degree appraisal, measured against the competencies of the organisation will provide the coach and coachee with a detailed report on their current performance. This allows the coach and coachee to identify an area for improvement before the coaching even starts. Therefore, rather than spending expensive coaching hours trying to identify key areas for development, the 360 degree appraisal helps to inform the coaching conversations, making them far more efficient. This makes 360 degree appraisals a powerful tool for those organisations working towards creating a coaching culture.

Not only does the 360 appraisal process help inform coaching conversations, it also helps to measure the overall impact of the coaching. We believe the best way to measure the effectiveness of a coaching programme is to conduct a before and after appraisal. The qualitative and quantitative data provided gives a true, unbiased (due to the 360 degree nature of the report) measure of an individuals performance. With before and after appraisals being conducted the two sets of data can be compared, and any improvement following the coaching sessions can be identified and measured against the goals of the organisation.

This provides clear and accurate data that you can confidently share with stakeholders in order to display coaching return on investment in the organisation. Using a technology such as SurveyMonkey to gather and compile your data will also make conducting a 360 degree appraisal a breeze, so you can get a good nights sleep before that Monday morning presentation to the stakeholders!

If you’re looking to run a 360 degree appraisal to measure coaching and mentoring return on investment in your organisation, we can help.

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